Episode 19

Published on:

4th Mar 2020

How To Turn Customer Feedback Questions Into More Sales With Email

We hear people say a lot that you should send customer feedback questions to your email subscribers and find out what they want, and then give them exactly that!

But how can you use the feedback you get from your email list and actually turn that into sales? What should you be asking? And what should you do with all that super-powerful information?

In this episode, we’re talking about when you should send out those questions, what you should be asking, and how to use the information you get to make more sales.

Show artwork for The Email Marketing Show

About the Podcast

The Email Marketing Show
Want more from your email marketing? Want a giggle while you learn it? Join Rob and Kennedy as they talk segmentation, campaigns and even the tech stuff.
What would happen if you asked a hypnotist and mind reader to talk about their obsession with email marketing?

Join us every Wednesday for a brand new episode of The Email Marketing Show featuring the irreverent wit of Rob and Kennedy, as they share insights into modernising email marketing and answer the question:

"You've got your list, now what??"

Businesses of all sizes know that despite all of the latest fads in social media marketing, chat bots and pixels, the one thing that consistently gets the highest return is email.

With email you own the data, you can segment and put the right message in front of every person and build deep, personal relationships.

But clicking 'send to all' is DEAD.

People get far too much irrelevant email. In this show Rob and Kennedy blow the cobwebs off antiquated email marketing and give it a ruddy good shake up.

Featuring the popular regular segments:


On alternate weeks, the guys are joined by a guest who shares their own approaches to email marketing.